Version 17 (modified by schwa, 11 years ago) (diff)



  1. Report a bug
  2. Suggest an enhancement
  3. Check present tickets

Report a bug

Because of far too much spam in the ticket system, a common account is used to add or modify tickets. Log in with user name ftputiluser and ftputil as password. You can use the same account to create and edit wiki pages.

Please use this form to provide bug reports and enhancement requests. However, before entering something, please check if there's already an entry on your topic. You can look at the ticket list or use the search function to find out.

When reporting a bug, the following may help to reproduce it and find its cause:

  • version of the ftputil library (in the provided HTML select list of the form)
  • version of Python
  • type and version of FTP server (should be visible in its "welcome message")
  • operating system and version for server and client (e. g. output of uname -a on Unix)
  • bug description, including complete tracebacks if available
  • if possible, a short code example which reproduces the bug
  • if possible, ideas that might help to find the cause of the bug

If you are unsure whether something is a bug or not, you may ask on the MailingList. On the other hand, even wrong usage of ftputil might indicate a bug of the Documentation, so don't hesitate to ask if you have a problem.

Note that you can use wiki notation when entering tickets. For example, you can enter a code block with

    # silly code
    while True:

Suggest an enhancement

To recommend an enhancement, you can use the ticket system as well (see previous section). However, you don't need to supply so much information. Just describe what you miss. Please provide enough context to make the description easy to understand.

Check present tickets

To check which tickets have been reported in the past, use the ticket list or the search function.

If you'd like to see the present tickets grouped or sorted differently, you may look at the other report types or even build your own.